Shipping Terms
Effective Date: 19 November 2024
At Abrose Beauty, we are committed to ensuring that your shopping experience is seamless and reliable. The following shipping terms outline the process and guidelines for product delivery. By placing an order with us, you agree to the terms below.
Delivery Timeline
- We guarantee delivery of your order within 4 to 5 business days from the date of order confirmation.
- Business days are considered Monday through Friday, excluding public holidays.
Shipping Charges
- Flat Shipping Rate: A flat shipping fee will be applied at checkout, unless stated otherwise during promotions or offers.
- Free Shipping: Orders above a specified amount (as mentioned on the website) may qualify for free shipping.
Order Processing
- Orders placed before 3:00 PM (Pakistan Standard Time) will be processed on the same business day.
- Orders placed after this time or on weekends/public holidays will be processed on the next business day.
Shipping Partners
We collaborate with trusted courier services to ensure secure and timely delivery of your order. Once your order is dispatched, you will receive a tracking number to monitor its progress.
Delivery Locations
- Currently, we deliver across Pakistan.
- For international shipping inquiries, please contact our customer service team at abrosebeauty@gmail.com or call +92 321 3960009.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS. You can use this link to track your package in real time.
Delayed Delivery
While we strive to meet our delivery timelines, unforeseen circumstances (e.g., weather conditions, strikes, or supply chain delays) may occasionally cause delays. If your order is delayed beyond the promised time, please contact our support team for assistance.
Damaged or Missing Items
If your package arrives damaged or incomplete, notify us within 48 hours of delivery with supporting photos or documentation. We will work to resolve the issue by providing a replacement or refund as per our policy.
Contact Us
For any questions or concerns about shipping, feel free to reach out:
- Email: abrosebeauty@gmail.com
- Phone: +92 321 3960009
These shipping terms are subject to change. Please review them periodically to stay informed.